Important Changes from the Social Security Administration

Posted on December 20, 2013 View More News

This message was provided by the Social Security Administration (SSA)

Please note the following important upcoming changes to the services provided at Social Security offices across the country.

As of February 2014, the Social Security Administration will no longer offer Social Security number (SSN) printouts and benefit verification information in our field offices.  However, to ensure a smooth transition, we will continue providing these services if requested until April 2014.  We are making these changes to meet the increasing demands for our services at the same time that our agency budget has been significantly cut by over $1B in each of the last three years.  During this same time period we have invested in technology that offers more convenient, cost-effective, and secure options for our customers to obtain certain services without visiting a local office.

Because the SSN printout is not an official document with security features, and is easily duplicated, misused, shared illegally, or counterfeited, eliminating it helps prevent fraud.  Employers, departments of motor vehicles, and other entities requiring SSN verification can obtain this information in real time or overnight using online government services such as E-Verify and Social Security’s Business Services Online.  Beneficiaries and recipients needing a benefit verification letter can obtain one immediately by registering for a my Social Security account at, or through the mail within 5–7 days by calling our national toll-free number, 1-800-772-1213.

I appreciate your support for this effort as we work to provide the best possible service to the American people.  For future updates and news visit .

If you have questions, please feel free to contact Jane Yamamoto-Burigsay, Public Affairs Specialist in Hawaii, or by phone at (855)601-2478 ext. 31348.

Additional Resources:

Important Changes

Getting a Social Security Card or Social Security Number Printout

U.S. Citizen/Adult - Social Security Card and Number Printout

Non-U.S. Citizen/Adult - Social Security Card and Number Printout

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