Communication Miracles at Work: How To Decrease Conflict and Increase Cooperation - Part 2

Course Details

Date

Saturday, November 21, 2020

9:00am – 12:37pm

Course Number

AC0792

CPE Credit

4.0 hours CPE credit

Level of Knowledge

Basic

Vendor

ACPEN

Prerequisites

Part 1 of this course

Description

Following on Part 1 of this course, in Part 2 you will learn advanced ways to solve problems without bruising egos, how to create profound trust quickly, and how to motivate clients and co-workers to do your bidding with a minimal amount of wasted time or hassles.    The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.

Highlights

1.    Why people behave as they do, and how you can effectively motivate anyone to cooperate with you

•    How to judge if your communication is effective in motivating someone

•    How to get someone to really hear you

•    How to communicate so that someone will happily do what you want

 

2.    How to create trust and get people to like working with you

•    The 3 most important keys for getting someone to feel rapport with you

•    Why rapport is so important, and how to use it to profit in your work

•    How to quickly solve problems with people once you have their rapport

 

3.    How to handle difficult people

•    Why some people are difficult to deal with, and what you can do about it

•    How you can turn a difficult employee or customer into a powerful asset

•    How to easily solve problems with people who are upset at you

 

4.    Secret techniques that super-successful communicators use

•    How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"

•    The three most important keys all successful communicators use

Objectives

•    Create and maintain more business

•    Learn the 3 key skills you need to empower others, create trust, and get people on "your side"

•    Quickly solve problems with employees and co-workers, and reduce misunderstandings

•    Motivate and effectively manage the people in your office so they'll do what you want them to do

•    Handle difficult or “lazy” people in a way that quickly gets the results you desire

•    Feel confident and at ease with clients, thereby leading to a more fulfilling time at work

Designed For

All

Registration for this course has passed.

Course Pricing

Member Fee

Applicable if you are a HSCPA member in good standing.

$129.00
Non-Member Fee

Applicable if you are not a HSCPA member.

$159.00
Your Price $159.00

CPE Choice

Learn more about CPE Choice.
This course does not qualify for CPE Choice.

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