Delivering Bad News? Don't Be the Messenger Who Gets Shot!

Course Details

Date

Tuesday, June 23, 2020

4:30am – 6:30am

Field of Study

Communications

Course Number

CC1131

CPE Credit

2.0 hours CPE credit

Level of Knowledge

Intermediate

Vendor

CPA Crossings

Prerequisites

Some management experience is beneficial

Description

The average CFO's tenure is about three years, while the tenure for other financial positions may not be much better. One cause may be our responsibility to deliver BAD news. Sadly, sometimes the messenger gets shot. How can some people deliver the bad news and actually strengthen their position, while others find themselves without a job?

Many financial professionals believe that, "I just need to know the numbers really well to keep my job." Every day proves this fallacy wrong. How you say it - is often more important than what you say. This session will teach you proven techniques to deliver bad news so that you actually strengthen your relationship with your CEO, Board, bank and management team.

This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Highlights

Improving the communication skills of financial professionals:

  • What is the message?
  • Who will receive the message.
  • How to convey the message.
  • Formats, timing and approaches.
  • Pros and cons of each method.
  • How to make the point(s) clearly.
  • How to avoid the crucial and common mistakes when delivering bad news.
  • Which words to use, and which words to avoid
  • Decision criteria to help choose a better approach for each situation.
  • How to make this a positive outcome for you.

Objectives

Understand different methods to effectively convey unpleasant results.

Designed For

CEOs, CFOs, Controllers, Board members, advisers, financial managers, and Consultants.

Course Pricing

Member Fee

Applicable if you are a HSCPA member in good standing.

$79.00
Non-Member Fee

Applicable if you are not a HSCPA member.

$109.00
Your Price $109.00

CPE Choice

Learn more about CPE Choice.
This course does not qualify for CPE Choice.

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