Communications Skills Training for the CPA

Course Details


Tuesday, January 31, 2023

9:00am – 11:00am
(Registration: 8:30am)

Field of Study


Course Number


CPE Credit

2.0 hours CPE credit

Level of Knowledge



CalCPA Education Foundation




Today's competitive and complex business environment requires the CPA to be a strong communicator. Learn to impart your position effectively, leveraging case studies. Topics will emphasize the communication process and techniques to improve oral communications, including the effective use of the telephone. Written communications will examine email, text, and "snail mail". Explore communication and personality types. Consider the importance of the human side, including empathy, ego and needs.


  • Becoming a stronger communicator

  • The communication process

  • Improving oral and written communications

  • "Empathy, ego and needs," personality types and their influence on communications

  • Case studies to summarize the webinar concepts


  • Determine how to become a stronger communicator.

  • Identify the communication process.

  • Identify how to improve oral and written communications.

  • Recognize empathy, ego and needs and personality types as they relate to communications.

Designed For

Sole practitioners, firm partners, CFOs, controllers, department managers and staff accountants.

Registration for this course has passed.

Course Pricing

Member Fee

Applicable if you are a HSCPA member in good standing.

Non-Member Fee

Applicable if you are not a HSCPA member.

Your Price $119.00

CPE Choice

Learn more about CPE Choice.
This course does not qualify for CPE Choice.

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