Coaching Leaders to Handle Sensitive Employee Relations Situations

Course Details

Date

Monday, January 18, 2027

9:00am – 10:05am

Field of Study

Specialized Knowledge

Course Number

A7593308

CPE Credit

1.2 hours CPE credit

Level of Knowledge

Basic

Vendor

ACPEN

Prerequisites

None

Description

This  session provides HR Professionals with scripts for and tactics for coaching leaders in handling an array of employee relations situations with sensitivity, good judgment, and high confidence.  Topics include employee complaints, personality & attitude problems,  performance counseling, personal hygiene problems, disability-related performance issues, misconduct due to mental conditions.

You will learn how to use a unique process, “Reset the Clock,” that prevents attorneys from taking something leaders did wrong or did not do in the past and using it to support legal challenges in the future.  Liability is replaced with credibility.

Lawsuits are then avoided rather than won.  Financial assets are protected, morale stays high, and bad publicity is averted. HR Professionals avoid hearing from senior leaders:  “You should have anticipated this” after an avoidable legal claim.

Highlights

    	
  • Employee complaints
  • 	
  • Personality & attitude problems
  • 	
  • Performance counseling
  • 	
  • Personal hygiene problems
  • 	
  • Disability-related performance issues
  • 	
  • Misconduct due to mental conditions

 

Objectives

    	
  • How to coach leaders to handle employee relations issues with good judgement.
  • 	
  • How to “Reset the Clock,” prevent an attorney from taking something leaders did wrong in the past and using it to challenge the decisions they make in the future.
  • 	
  • How to address personality and attitude problems.

Designed For

All business professionals

Course Pricing

Member Fee

Applicable if you are a HSCPA member in good standing.

$39.00
Non-Member Fee

Applicable if you are not a HSCPA member.

$59.00
Your Price $59.00

CPE Choice

Learn more about CPE Choice.
This course does not qualify for CPE Choice.

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