Humanize Automation: Frameworks for Understanding AI and Your Strategy

Course Details

Date

Tuesday, November 24, 2026

9:00am – 10:05am

Field of Study

Personnel/HR

Course Number

A7734427

CPE Credit

1.2 hours CPE credit

Level of Knowledge

Basic

Vendor

ACPEN

Prerequisites

None

Description

By now you've heard of AI, and a lot about Generative AI (ChatGPT, Co-Pilot, etc.). And in experimenting with these tools, you've likely had some success and some disappointment. That's all part of the process! And it's also why we're bringing you this session, so that you can avoid the failures and accelerate the efficiencies. In this session you'll take a journey. From learning an effective method for prompting generative AI tools, to understanding the importance of data organization, to leveraging automations for strategic points in your customer experience, and to the ever-expanding area of building your own AI agents, this session will provide you with frameworks and processes to better understand AI and craft a strategy for your business.

Highlights

    	
  • AI
  • 	
  • Business Strategy

Objectives

    	
  • Learn how to create an effective prompt using a prompt anatomy framework
  • 	
  • Understand data fluidity and why it matters
  • 	
  • Gain clarity on your customer experience and how automation can improve your processes
  • 	
  • Strategize how AI agents can be useful for your business and your team
  • 	
  • Gain clarity on your customer experience and how automation can improve your processes

Designed For

All Professionals
 

Course Pricing

Member Fee

Applicable if you are a HSCPA member in good standing.

$39.00
Non-Member Fee

Applicable if you are not a HSCPA member.

$59.00
Your Price $59.00

CPE Choice

Learn more about CPE Choice.
This course does not qualify for CPE Choice.

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