How to Upgrade Your Client Base to Optimize Profits

Description

For many CPA firms, the COVID-19 pandemic resulted in a burst of new clients with many businesses needing the expertise of accountants to remain solvent. A lot of CPAs are reluctant to fire clients, and continue to work with "D" clients year after year. Add to this situation the perennial focus on work-life balance and the staffing shortage. More than ever, CPAs need to focus on and get paid for working with their best clients.

Highlights

For many CPA firms, the COVID-19 pandemic resulted in a burst of new clients with many businesses needing the expertise of accountants to remain solvent. A lot of CPAs are reluctant to fire clients, and continue to work with "D" clients year after year. Add to this situation the perennial focus on work-life balance and the staffing shortage. More than ever, CPAs need to focus on and get paid for working with their best clients.

Objectives

Upgrade your client base to optimize profits by retaining your best clients, obtaining more ideal clients, and transitioning out your worst clients.Attend this session and learn:
• How to measure the impact of client retention on your bottom line.
• Practical client retention strategies you can apply at your firm.
• How to analyze your client base and identify the clients to transition out of your firm.
• How and when to transition clients out of your firm.
• How client retention can improve staff retention.

Designed For

Firm leaders, owners, managing partners, IT managers