KPIs for Practice Leaders

Description

Everyone's telling us that we need to move away from billable hours to measure performance, but what metrics should be used instead? Join us for a session where we'll discuss some of the key metrics that firms should be tracking to evaluate staff, practice area, partner, and firm-wide performance. We'll also discuss why the shift to these metrics is critical when adopting automation, outsourcing, and fixed/value pricing.

Objectives

• Define commonly used KPIs in accounting firms
• Describe issues with commonly used KPIs
• Describe how an investor's mindset can be used to evaluate a firm's performance

Designed For

Managing Partners, Accounting Firm Leaders