Surgent's Coaching Skills for Managers and Supervisors (CKMS)

Course Details

Date

Thursday, November 7, 2019

7:30am – 11:00am

Field of Study

Personnel/HR

Course Number

SU0416

CPE Credit

4.0 hours CPE credit

Level of Knowledge

Basic

Vendor

Surgent McCoy CPE, LLC

Prerequisites

None

Description

This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.

Highlights

  • The definition of “coaching” and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance

Objectives

  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions

Designed For

Employees identified for advancement, team leads, supervisors, and managers

Course Pricing

Member Fee

Applicable if you are a HSCPA member in good standing.

$139.00
Non-Member Fee

Applicable if you are not a HSCPA member.

$169.00
Your Price $169.00

CPE Choice

Learn more about CPE Choice.
This course does not qualify for CPE Choice.

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